Points of You

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We would like you to think about your recent experience of our team or ward. What you say can help us change things that don’t work well and carry on doing things that do work well.

We won't know who has completed this survey because it is anonymous, and we may use your comments to help make things better.

Thinking about your most recent experience with us, please select your answers to as many of the questions as you wish. If you need help, you can ask a friend or carer to help you.

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  • Please enter your 6 or 7 character code? *

If you know the team/ward code, enter it below

Help

If you do not have a code click here to choose the team/ward from the drop down list or by typing it in.

  • I am a: Please tick if you are a Service user/patient or Carer/relative/friend using the boxes below Play BSL video



  1. Overall, how was your experience of our service? Play BSL video

Experience

  1. What things could be better about the service? Play BSL video

  1. What did you find good/helpful about the service? Play BSL video

  1. Did we listen to you when making decisions about care and treatment? Play BSL video

Did we listen
Tick

Cross

Did Sometimes

  1. Were staff kind and caring? Play BSL video

Staff
Tick

Cross

Were sometimes

  1. Did you feel safe with our service? Play BSL video

Feel safe
Tick

Cross

Did Sometimes

  1. Were you given information that was helpful? Play BSL video

helpful information
Tick

Cross

Question Mark

What is your gender?Play BSL video

Gender

What age are you? Play BSL video

Age

What is your ethnic group? Play BSL video

Ethnic

Play BSL video

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Disability: Do you have a disability or are you affected by a long term health condition which has an effect on your day to day activities? Play BSL video

Disability

This survey is confidential and we will use your comments to help make things better.

do not want your comments to be made public

We don't know who fills in the form because we don't ask for your name or contact details. If you would like to provide further information, or know how the service has responded to your feedback, then please let us know your name and contact details below.

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