Points of You

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We would like you to think about your recent experience of our team or ward. What you say can help us change things that don’t work well and carry on doing things that do work well.

We won't know who has completed this survey because it is anonymous, and we may use your comments to help make things better.

Thinking about your most recent experience with us, please select your answers to as many of the questions as you wish. If you need help, you can ask a friend or carer to help you.

  • Please enter your 6 or 7 character code? *

If you do not know the code, please contact the Team or Ward.

  • I am a: Please tick if you are a Service user/patient or Carer/relative/friend using the boxes below



  1. Overall, how was your experience of our service?

Experience

  1. What things could be better about the service?

  1. What did you find good/helpful about the service?

  1. Did we listen to you when making decisions about care and treatment?

Did we listen
Tick

Cross

Did Sometimes

  1. Were staff kind and caring?

Staff
Tick

Cross

Were sometimes

  1. Did you feel safe with our service?

Feel safe
Tick

Cross

Did Sometimes

  1. Were you given information that was helpful?

helpful information
Tick

Cross

Question Mark

What is your gender?

Gender

What age are you?

Age

What is your ethnic group?

Ethnic

Disability: Do you have a disability or are you affected by a long term health condition which has an effect on your day to day activities?

Disability

This survey is confidential and we will use your comments to help make things better.

do not want your comments to be made public

We don't know who fills in the form because we don't ask for your name or contact details. If you would like to provide further information, or know how the service has responded to your feedback, then please let us know your name and contact details below.

Accessibility Statement